These terms and conditions shall govern the accessing and availing by You the Services as detailed below when You as an end user approach us or our retailers for the same. By accessing and using the Services, you as the End User agree to be bound by these terms and conditions of use, including any additional guidelines and/or future modifications to these terms and conditions ("Terms"). You agree and acknowledge that the access and use of the Services by You is voluntary and of Your own accord, and that the Terms shall be binding on you, for access and use of the Services, in India ("Territory"). Your access and use of the Services shall be subject to the applicable laws, rules and regulations in force in the Territory, and as may be amended from time to time ("Applicable Laws") Your act of accessing and using the Services, shall be deemed to be Your absolute agreement to these Terms and Privacy Policy (defined below) of DIGIPE FINTECH PRIVATE LIMITED ("DigiPe") as prescribed from time to time.
Services herein shall mean the payment services availed by You as an end user ("You/End User") through DigiPe (Wallet) which is a semi-closed prepaid instrument, operated under the authorisation granted by RBI under Payment and Settlement System Act 2007, and shall be linked to Your registered mobile number after Your registration on Wallet. The payment services shall include money transfer services. For the purpose of availing the Services, You will be required to register Yourself upon providing certain information. Upon verification and successful registration, Your user account ("User Account") will get created in the form of a mobile wallet through which You will be able to avail the Services.
Any personal information You supply to DigiPe when using the Services will be used by DigiPe in accordance with its privacy policy ("Privacy Policy") as available in the Website.
- 4.1. All trademarks, copyright, database rights and other intellectual property rights of any nature in the Website and Services, any name, mark or logo related to DigiPe and/or the Services are owned either directly by DigiPe or DigiPe’s licensors. You should not adapt or use otherwise any name, mark or logo that is identical, or confusingly similar to any of these marks and logos. You agree and acknowledge that the access and use of the Services and Website shall not be construed to confer on You any rights of any nature including rights in any form of intellectual property contained in the Services and/or Website or related to DigiPe. If in the course of accessing and using the Services and Website, You even unintentionally infringe the rights including rights in any form of intellectual property of DigiPe or DigiPe's licensors in the Services, You shall immediately cease and desist any such use.
- 4.2. You agree and confirm that You shall not at any time reveal or make public any and all proprietary and/or confidential information relating to DigiPe, its business, the Services, that You may gain access to during the course of accessing and using the Services. Except as expressly authorized by DigiPe, You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the content comprised in the Website or Services, in whole or in part.
Particulars | Maximum liability of Customer (PPI holder) (₹) |
---|---|
In case of contributory fraud/ negligence/ deficiency on the part of the Company (irrespective of whether or not the transaction is reported by the PPI holder). | Zero liability |
Third party breach where the deficiency lies neither with the Company nor with the customer but lies elsewhere in the system, and the customer notifies the Company regarding the unauthorised payment transaction. The per transaction customer liability in such cases will depend on the number of days lapsed between the receipt of transaction communication by the customer from the Company and the reporting of unauthorised transaction by the customer to the Company - | |
i. Within three days* | Zero Liability |
ii. Within four to seven days* | Transaction value or Rs. 10,000 per transaction, whichever is lower. |
iii. Beyond seven days* | Transaction Value |
In cases where the loss is due to negligence by a PPI Holder,such as where he has shared the payment/login credentials, the Customer will bear the entire loss until he/she reports the unauthorized transaction to the Company. Note: Any loss occurring after the reporting of the unauthorized transaction shall be borne by the Company. | Actual Transaction value |